Helpline No. :- 8275453808

Privacy Policy

Introduction

Patel Agro Agency respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or use our website and services.

By accessing or using our website, providing your information, or purchasing products through the website, you agree to the terms of this Privacy Policy. If you do not agree with this policy, please do not use or access the website.

Information We Collect

We may collect personal information that you provide while registering on our website, placing an order, contacting us, or using our services. This information may include your name, address, telephone or mobile number, email address, and other information necessary to process your orders and provide our services.

We may also collect information relating to your transactions, including order details and payment-related information processed through applicable payment service providers.

Use of Information

We may use the information collected from you for the following purposes:

  • To process and fulfil your orders.
  • To provide customer support and respond to enquiries.
  • To communicate with you regarding your orders and services.
  • To improve our website, products, and customer experience.
  • To prevent fraudulent or unauthorised activities.
  • To comply with applicable laws and legal requirements.

Sharing of Information

We may share relevant information with service providers and business partners where necessary to provide our services. This may include logistics partners, payment service providers, technology service providers, and other parties involved in fulfilling your orders.

We may also disclose information where required by applicable law, legal process, government authorities, or law enforcement agencies.

Payment Information

Payment transactions may be processed through third-party payment gateways or service providers. Payment information is handled in accordance with the applicable policies and security practices of the respective payment service provider.

Patel Agro Agency will not ask customers to share confidential payment credentials such as ATM PINs, internet banking passwords, or payment authentication credentials through unsolicited calls, messages, or emails.

Data Security

We take reasonable measures to protect your personal information against unauthorised access, disclosure, alteration, or misuse. However, no method of transmission or storage over the internet can be guaranteed to be completely secure.

Data Retention and Deletion

We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, provide our services, resolve disputes, comply with legal obligations, and protect our legitimate interests.

Where applicable, you may request deletion or correction of your personal information by contacting us using the contact details provided on the website. Certain information may need to be retained where required by applicable law.

Your Rights

Subject to applicable law, you may request access to, correction of, or updates to your personal information. You may also contact us regarding questions or concerns about the processing of your personal information.

Cookies and Website Usage

Our website may use cookies or similar technologies to improve website functionality, understand website usage, and enhance your browsing experience. You may manage cookie preferences through your browser settings where applicable.

Third-Party Websites

Our website may contain links to third-party websites or services. Patel Agro Agency is not responsible for the privacy practices, content, or security of such third-party websites. We recommend reviewing their respective privacy policies before providing personal information.

Consent

By using our website or providing your personal information, you consent to the collection and use of your information in accordance with this Privacy Policy and applicable law.

Where consent is required by applicable law, you may withdraw your consent by contacting us using the contact details provided below. Withdrawal of consent may affect our ability to provide certain services where the information is necessary for providing those services.

Changes to this Privacy Policy

Patel Agro Agency may update this Privacy Policy from time to time to reflect changes in our practices, services, or applicable legal requirements. Any updated version will be published on this website. We recommend checking this page periodically for the latest version.

Grievance Officer

Name and Address of the Company: Patel Agro Agency
Contact: 8275453808
Time: Monday - Sunday (9:00 - 18:00)